PATIENTS GRATIFICATION WITH THE VALUE OF NURSING CARE IN THALASSEMIA UNITS

Abstract

The purpose of this study is to evaluate patients Gratification with the Value of nursing care in thalassemia units. A cross-sectional and descriptive research design was used. An Arabic version of the “Patients Gratification with nursing care Value questionnaire” was used. A convenience sample of 377 thalassemia patients from three public hospitals in Jaipur was used. Overall, participants were satisfied with the Value of nursing care and the health services they received during their hospitalization. Total high scores were given for the level of nursing skills and competencies, ease of getting information, responses to patient's calls, and maintaining patient's privacy. However, participants reported some concerns regarding the structure of these units and the availability of some services, as well as the system for dispensing medication. Nevertheless, patients were willing to recommend the units to their families and friends. Significant positive relationships were found between patients Gratification with different nursing care practices and with overall Value of nursing care, overall hospitals' Value of care, and recommending the hospital to families and friends. Self-rated health and frequency of hospitalization were the only significant predictors for overall Value of nursing care. Conclusion-Improving nursing care practices play an important role in shaping nurses and hospitals Value of the care among patients in thalassemia units. Implication for nursing management: Policy makers and hospitals administrators should focus on nursing training programs that improve patients Gratification and Value of nursing care in thalassemia units.