IMPLEMENTATION OF SIX SIGMA TO IMPROVE THE DISCHARGE PROCESS
Abstract
This article describes the Discharge process in a tertiary care hospital with a define, measure, analyze, improve, and control (DMAIC) approach. For this study we have used process mapping, Ishikawa Analysis to make decisions. The findings suggested that focusing on physician preparation for discharge order writing would have the greatest impact. A significant reduction in the average discharge time from 4.15 to 3.14h.”KEYWORDS: Ishikawa Analysis, Process Flow
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How to cite this article:
Dr. Ruchi Garg, Dilshad Pathan, Implementation of six sigma to improve the discharge process; International Journal of Nursing and Medical Science 2018; 7 (4), 17-29.
